Summary: Crescent Buildtech collects only the information you provide to us (name, phone, email, project details) when you enquire about our services. We do not sell your data, and we use it only to respond to your enquiry and improve our services.
1. Who We Are
Crescent Buildtech ("we", "our", "us") is a construction and design company registered and operating in Bengaluru, Karnataka, India. Our registered office is at:
561, Ground Floor, 36th Block, A Cross, 5th Phase, Yelahanka New Town, Bengaluru — 560064, Karnataka, India.
We provide turnkey home construction, architectural design, landscape designing, elevator sales & service, and interior design and execution services.
For any privacy-related queries, contact us at crescentbuildtech@gmail.com or call +91 81976 77032.
2. Information We Collect
2.1 Information You Provide Directly
When you fill in our enquiry or quote form, call us, or send us an email, we may collect:
- Full name
- Mobile number and/or telephone number
- Email address
- Service of interest (e.g. construction, interiors, elevators)
- Project details such as plot size, location, and timeline
- Any other information you voluntarily provide in your message
2.2 Information Collected Automatically
When you visit our website, certain technical data may be collected automatically by our hosting provider or analytics tools, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search query
- Device type (desktop, mobile, tablet)
This information is used in aggregate form only to understand how visitors use our website and does not identify you personally.
2.3 Information We Do Not Collect
We do not collect sensitive personal information such as Aadhaar numbers, PAN card details, financial account numbers, passwords, biometric data, or health information through this website.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry or quote request within 24 hours
- Provide you with information about our services relevant to your project
- Schedule site visits or consultations at your request
- Send you follow-up communications related to your project discussion
- Improve our website, services, and customer experience
- Comply with applicable legal obligations
We will only contact you by phone, WhatsApp, or email in relation to your enquiry. We do not send unsolicited marketing messages without your explicit consent.
4. Sharing Your Data
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- Service partners: Trusted sub-contractors or consultants involved in delivering your project, who are bound by confidentiality obligations.
- Technology providers: Our website may use Google Analytics, Google Workspace (for email), or WhatsApp Business — each governed by their own privacy policies.
- Legal requirement: If required to do so by law, court order, or government authority under Indian law.
Any third party we share data with is permitted to use it only for the specific purpose for which it was shared.
5. Cookies & Tracking
Our website may use cookies — small text files stored on your browser — to remember your preferences and understand website usage. The types of cookies we may use are:
- Essential cookies: Necessary for the website to function correctly.
- Analytics cookies: Used by Google Analytics to understand how visitors interact with our site. These are anonymised and do not personally identify you.
You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use advertising or tracking cookies.
6. Data Retention
We retain your personal information for as long as necessary to respond to your enquiry and for a reasonable period thereafter in case you return with follow-up questions or a new project. As a general rule:
- Enquiry form data is retained for up to 2 years from the date of submission.
- Data relating to an active or completed project is retained for up to 7 years to comply with statutory requirements under Indian law.
- You may request deletion of your data at any time (see Section 7 below).
7. Your Rights
Under applicable Indian data protection principles and the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:
- Access — Request a copy of the personal data we hold about you.
- Correction — Ask us to correct inaccurate or incomplete information.
- Erasure — Request deletion of your personal data, subject to our legal retention obligations.
- Withdrawal of consent — Withdraw your consent to us processing your data at any time.
- Grievance redressal — Lodge a complaint with us regarding any data processing concern.
To exercise any of these rights, please contact us at crescentbuildtech@gmail.com. We will respond within 30 days.
8. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include using HTTPS encryption for our website and limiting access to your data to authorised personnel only.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
9. Third-Party Links
Our website may contain links to third-party websites such as Google Maps, WhatsApp, or our social media profiles. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read their privacy notices before providing any personal data.
10. Children's Privacy
Our services are intended for adults (18 years and above). We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out to us:
- Email: crescentbuildtech@gmail.com
- Phone: +91 81976 77032 · +91 97401 26910
- Address: 561, Ground Floor, 36th Block, A Cross, 5th Phase, Yelahanka New Town, Bengaluru — 560064, Karnataka, India.
We are committed to resolving any privacy concerns promptly and transparently.